Forwarding allows you to electronically transfer seats to friends, relatives, Share Partners or clients up to two hours before the game.
Your Primary Account Holder Jets Pass carries a barcode that is valid for each game of the season. During the Forwarding process the barcode is cancelled only for the games you have selected, and new barcode information is issued electronically to your Forwarding recipient. The recipient receives an email with instructions on how to login to Winnipeg Jets Account Manager to accept Forwarded tickets using either a desktop computer or their mobile device. Forwarded tickets can be printed using any standard printer after the transfer has been accepted.
You can Forward as many games as you wish and keep all of the remaining games valid on your Jets Pass. If your recipient declines the offer, the barcode on your Jets Pass is reactivated. To cancel a pending Forwarding offer, please follow the steps outlined below under Cancelling A Forwarding Ticket Offer.
We strongly encourage you to Forward your tickets when giving them away for the following reasons:
- The recipients of your tickets will have ownership and control over their tickets. This will allow them to Print-at-Home , Forward to someone else, and even Sell on Winnipeg Jets SeatExchange should the need arise.
- The Winnipeg Jets will have the ability to communicate and service the actual attendees of each game.
- Should a ticket be lost or stolen, the attendee will have the ability to have the ticket replaced.
- The Primary Account Holder will have a log of who owns/used all of their tickets throughout the season.
Once logged in, select the manage my tickets button. From the calendar screen that follows, choose the game you wish to Forward.
Click the Transfer tickets tab. Click the checkboxes at the bottom of the screen to select the seats you wish to Forward. If you are Forwarding seats from more than one game, click the manage more tickets button on the right side of the screen, and choose a new game. The total number of seats you selected is shown in the transfer (X) button. When you have finished selecting seats, click transfer (X) to continue.
Verify you are Forwarding the correct games and seats. Choose the Forwarding recipient by clicking the circular button next to their name. If their name does not appear, click Enter a New Contact and add their name and email address. You have the option to add a message to the transfer, as well as set email reminder for yourself if the Forwarded tickets have not been accepted. Lastly, choose whether or not to display the ticket price on the Forwarded tickets. If you do not display the ticket price, the tickets will show a value of $0.00. When you have finished with this page, click next step.
Any ticket that you have previously printed will automatically be voided by Forwarding that seat.
Once your tickets have been printed or forwarded, that information will appear next to your seats for the selected game in your account.
Electronically Leaving Your Tickets at the Will-Call Window
If Forwarding is not an option (your recipient does not have an email address or printer), you may have your tickets left for your recipient at the Will-Call window at MTS Centre, at the North Box Office located at Portage Avenue at Donald Avenue. Simply Forward your seats online to firstname.lastname@example.org and indicate who they are for in the notes section. We will print out hard copies of your tickets and leave them at Will-Call under the recipient name you specify. Individuals picking up tickets from Will-Call will be required to present valid government issued photo ID.
From the home screen, click manage this event or manage my tickets and use the calendar page to find the game with the offer you wish to cancel. Click the cancel offer button.
Forwarding and your Jets Pass
If you are a Primary Account Holder and you Forward a seat to someone else, and if that person forwards the same seat back to you, that seat does not reload onto your Jets Pass. You must Print your seat in order to scan for entry at MTS Centre.
Primary Account Holders cannot Forward seats directly to a Share Partner's Jets Pass. The Primary Account Holder must first Forward seats to the Share Partner. The Winnipeg Jets office will mail a Share Partner Jets Pass to the Share Partner and activate the Jets Pass information in Winnipeg Jets Account Manager. It is the Share Partner’s responsibility to load any tickets to their Jets Pass.